Generator Service in Katy, TX

Katy has grown fast, and a good number of its newer homes have standby generators, some built in by the builder and some added by owners after the recent storms. Wired Electrical & Generators is a Generac Prestige Dealer and a family-owned, licensed and insured electrician. Our showroom and shop are at 13910 Alice Road in Tomball, and we have served Greater Houston since 2005.

We repair and maintain Generac and other brands, including Kohler, whoever installed the unit. Katy is a longer trip from our shop than most of our calls, so we put effort into diagnosing by phone first. Call (713) 467-1125 with your brand, model and any fault code, and we will help you decide the best next step.

Why we diagnose by phone first

With a long drive ahead, a second trip for a missing part is the thing to avoid. When you call, we ask what the controller displays, what the generator did when the power failed, whether it ran and stopped or never cranked, and how old the unit is. A fault code, a battery that clicks and a unit that runs rough point to different parts. Photos of the data label and the controller screen help us pick parts for the truck. Planned maintenance visits are also easier to batch in Katy than emergency calls.

Newer builds and builder-installed units

In communities such as Cinco Ranch, Grand Lakes and Elyson, many homes are less than twenty years old, and some came with a standby generator from the builder. A builder unit that has never been serviced still needs its oil, filters, spark plugs and battery changed on schedule, and the settings and exercise cycle checked. Owners often do not know the unit has a service interval at all. We go over the unit with you and explain what we found.

Flooding, low spots and where the pad sits

The Katy area sees heavy rain, and drainage varies from street to street. A generator pad that sits low can collect standing water around the base, and flood water in the enclosure is a serious problem for the engine and the electrical parts. If your yard holds water, tell us. A unit that has been under water should not be restarted until it has been inspected, and we will say so plainly. We can also advise whether the pad, the gas line or the transfer switch needs attention.

Counties, MUDs and HOAs

The Katy area spans Harris, Fort Bend and Waller counties, and the permit office depends on the address. Many communities also have MUD districts and HOAs, which can affect where a generator may sit and how it is screened. For repair and maintenance this seldom comes up. For moving a unit or adding a larger one, it does, and we check the right office before work begins. We also help owners decide whether an older unit is worth repairing.