Privacy policy
How we collect, use and protect your information.
Effective Date: March 13, 2026
At Wired Electrical & Generators, we value your trust as much as we value your home’s safety. This Privacy Policy explains how we collect, use, and protect your information when you visit wiredes.com or engage our professional electrical and backup power services.
1. Information We Collect
To provide expert electrical services and authorized Generac support in Tomball and the Greater Houston area, we collect:
- Contact Details: Name, email address, and phone number.
- Service Address: Your physical location for on-site visits, installations, and repairs.
- Property Data: Information regarding your electrical panel, home layout, or existing generator setup to provide accurate quotes.
2. How We Use Your Information
We use your data strictly for business operations, including:
- Dispatch & Scheduling: Sending our electricians to your location for service calls or 24/7 emergency repairs.
- Generac Dealer Services: As an Authorized Generac Dealer, we share necessary data with Generac Power Systems to register your equipment, activate warranties, and manage maintenance logs.
- Permitting & Inspections: Sharing project details with local Texas municipalities to obtain required electrical permits.
3. Sharing with Third Parties
We do not sell, rent, or trade your personal information. We only share data with:
- Generac: For official product registration and warranty support.
- Service Partners: Specialized contractors (such as gas plumbers) required to complete a full generator installation.
- Compliance: Law enforcement or building inspectors when legally required for safety and permitting.
4. Communications & 24/7 Emergency Support
By requesting a quote or service, you agree to receive communications regarding your project status. For our 24/7 Emergency Services, we prioritize your contact information to ensure our technicians can reach you quickly during a power failure or electrical hazard.
5. Text Messages
If you agree to receive text messages from us, we use your mobile number to text you about your request, appointments, and service. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. We do not share mobile numbers or text-messaging consent with third parties or affiliates for their marketing purposes.
6. Data Security
Wired Electrical & Generators implements industry-standard security measures to protect your property records and personal data. Access is restricted to authorized personnel who require the information to perform their electrical or administrative duties.
7. Contact Our Tomball Office
If you have questions about this policy or need to update your service records, please reach out to us:
- Company: Wired Electrical & Generators
- Website: wiredes.com
- Email: wired@wiredes.com
- Phone: (713) 467-1125
- Address: 13910 Alice Road, Tomball, Texas 77377, United States
Text messaging
If you text with us or agree to receive text messages, we use your mobile number to answer your questions, schedule estimates and visits, and share service updates and offers.
How you opt in
You opt in by starting a text conversation with us, by using the text chat on our Text Us page, or by checking a consent box on one of our forms. Agreeing to receive texts is not a condition of buying anything.
We do not share your mobile information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
Stopping texts and getting help
Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help. You can also call (713) 467-1125 or email wired@wiredes.com.