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Wired Electrical & Generators

Troubleshooting vs. Estimating

Troubleshooting vs. Estimating

Many people confuse the difference between troubleshooting versus estimating, so Wired is here to clear the air! The differences between the two are determined by the skills required to complete these services. The deciding factors for either scheduling a service call or an estimate are based on whether a problem is occurring that requires a solution or we are providing an upgrade or new installation service.

Troubleshooting

Troubleshooting is a process of elimination in which our electricians start with the most likely cause and continue to dissect until the root of the issue is found. Similar to diagnosing an issue with a vehicle, once one problem is corrected, another may arise. Troubleshooting an electrical issue varies in duration depending on the extent of the problem. For instance, a ceiling fan is not working and you need to determine if it is the electrical line running to the ceiling fan or the ceiling fan itself. In this case, a technician needs to use what’s called a tracer to determine if the fixture is getting adequate power. If the ceiling fan is receiving sufficient power, then the problem will most likely be that ceiling fan itself malfunctioned. Another example of troubleshooting is having multiple outlets or switches in a room not working and needing to trace the source of the issue. In this instance, it could be as simple as one outlet tripping the breaker to the room or as extensive as the electrical line from the room to the panel could be damaged. These type of scenarios require a licensed electrician with the skill of troubleshooting to determine the issue.

Estimating

Estimating is the calculation of an upgraded or new installation service, such as upgrading an outlet for a new dryer or installing a new ceiling fan in a room without one. In these cases, the estimator could give an approximation of what it would cost to upgrade the outlet and install the new ceiling fan. Estimates are also necessary when taking on a large project so as to ensure it fits within your budget; such as replacing your electrical panel, installing several new recessed can lights, adding a new circuit breaker for pool equipment, or installing a standby generator.

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